I would pick Undet any day over Scan Essentials, the support is 1000x times better.
I made this account today to write this positive review for Undet after an Issue that I had today. I encountered an issue with some Mind Sight Studios plugins interfering with Undet and causing a crash. Within one hour, one of Marius’s team remoted onto my machine and had it all fixed and me back in action. Service of this quality is unheard of with Devs usually.
If this was Trimble instead, I would have spent two weeks sending emails back and forward to Mumbai and speaking to likely a cheap tech support subcontractor, by contrast, Undet just remoted onto my PC, diagnosed the issue and had it fixed in seconds! The speed of the guy that fixed my issue was incredible!
I prefer Undet as well because of the way transparency works on black and white point clouds, you can dip the transparency and get a “Point Cab” like floor plan that is easy to trace, Trimble’s transparency does not work the same, I wish I had taken a screenshot of both whilst I had a scan essentials license, I hated how transparency worked on scan essentials. I have a Zeb Revo scanner so I only have black and white data, so this effect is super helpful.
My third reason to anyone reading this the pricing, Trimble screw you into having to have a £1,200 studio license, and I have no use for Vray as I use Enscape, this was a massive deal-breaker for me when deciding which product to pick, Undet came out on top because of the cost saving vs having to buy Studio just to use one extra tool.
A note to Trimble, you should offer Scan Essentials as just a plug in again, seeing as it was just an employees side project originally, surely earning £300+ per year per user would be enough!? I personally cannot justify paying for a studio license.
Undet was developed from the ground up by a very talented research team so I have no problem paying them rather than a giant corporate software company.
One last question to you @MariusP will you be keeping the monthly subscription after next month? I was under the impression this was to end this summer? the monthly subscription model is a huge game changer for small companies like mine that may only process a scan every 3 months, so it would be a shame if we lost that.
Final thoughts, scan essentials is just another money grab by Trimble and will no doubt stagnate just like layout has whenever the suits at Trimble decide point clouds arent the hip new thing anymore. Undet has a wider set of tools, vastly superior customer service, a dedicated development team, more flexibility, better graphics (transparency).
Feel free to ask me any specific questions, I am fairly experienced with using both plugins.