Hello, I created a model on my Mac computer using the free online version, and downloaded it as a .skp file. I want to open it using sketch up viewer but I keep on getting the error, “There was an error opening this file. Please redownload this model and try again” what can I do to be able to open it on my phone?
Android phone? The Android viewer application is outdated.
Yes it’s an android phone, is there anyway to do it or what can I do to be able to view it, are there other apps?
chrome.
you could open sketchup in your browser and see it there. it’s better than an outdated viewer…
The only issue with that is I can’t zoom in and the model stays in edit mode in sending the file to someone else, I don’t mind giving them my account but I don’t want them to accidentally edit the render
What version of SketchUp are you actually using? There is no SketchUp for Web (Free only) 2024 Desktop as you put in your forum profile.
Upload the SketchUp file to your Trimble Connect storage and send them a link to view the model in the online viewer. They can look at it but they can’t modify it.
I didn’t know what year I’m just using what appears in the browser for the free online version, and I did both ways to view the model, first I connected my Trimble account and that didnt work so I sent the file to my email and physically uploaded it but that didn’t work either. It does work on my computer though but I need it to work on a tablet or phone
Just indicate that it’s the web version.
I guess this is a hobby thing for you since you’re using the free web version. You could export some png image files from the model and send those to whomever you want.
The online viewer is just that. It works in a browser so it can be used on a tablet.
Oh ok ill check that out, thank you!
FWIW, if you are using SketchUp for your 3D printed concrete stamp business you need to be using at least SketchUp Go or Pro, not the free web version.
It’s in my business but I’m doing to scale renders of landscaping projects so my clients clients can see what their yards could look like? It’s part of the designing section of my business because it’s the 3d printing section but also has a 3d designing section. But I’ll keep your suggestion in mind thank you!
You’re using SketchUp commercially then so you cannot use the free version. You need to have a Go or Pro or Studio subscription. If you’re sending stuff to clients you really ought to have a Pro subscription so you can add LayOut for creating documents from your models.
Oh I didn’t know that, I’ll definitely check into that then thanks again
Can I mind asking how to access the online version of the viewer, I’m just getting the option to download it for different devices
When you are using the Free version of SketchUp, inside your model, look for this person icon in the upper left:
Click that, turn on the create a link option, and copy the URL you’re give. Send that URL to your Android phone.
Let me try that
It worked, thank you so much.