The wizard was interrupted before Sketchup 2023 could be completely installed

Hi,

I do have a hard time to Install SketchUp 2023.
Each time, i stop on this pop up frame:
The wizard was interrupted before Sketchup 2023 could be completely installed

here is my InstallShield

Thanks for your help or at least directions.

David

InstallShield - David.txt (2.6 MB)

probably met a balrog on the way.

5-21-2023[07:51:38]: Engine: running with elevated privileges: no

well, I’m no windows expert, but right at the start, it seems you don’t have all the permissions? Could you try to run it as admin ? right click on the installer, run as administrator. it might not be that, but with bugs, it’s all about eliminating what could be to find what is.

Thanks for your tips.

I tried this option, but we have the same result.

I got a screenshot right before it failes.

Thanks for your help! :slight_smile:

Had the same problem, solved it by freeing HD space. (Had only 2GB left, didn’t realize that). After that it finished without problem.

This solution worked