I have used sketchup for many years and never had any problems.
I have a copy on my mac book pro that works just fine. I am trying to install it on my new Mac Pro and it simply doesn’t work properly when I have installed it. I have uninstalled and reinstalled it numerous times to no effect.
It all looks fine until I try to draw, the pencil does not snap to any axis, if I click in space to begin a line, the prospective line does not show up as i move the mouse around the screen, it does not snap to any axis so it could be going anywhere, if i then click again to drop the line then the line does appear, but of course its placement is completely random. If I then try to draw a second line the pencil will not snap to the axis and so the second line will miss the first and again be random and anywhere in space. This makes it impossible to draw anything other than a random collection of unconnected lines!
Other tools such as Dimension simply do not work at all.
I have tried the following actions.
Disabling hardware acceleration
Repaired disk permissions
Reset Sketchup’s preferences file
All to no avail.
All of which leaves me with a brand new £3,000 Mac Pro that is incapable of running the software that I bought it for!
Trimble technical support acknowledge there is a problem but cannot diagnose what it is, and suggested I asked around in the forum.
Any one come across anything like this before? Any suggestions greatly appreciated!
I am using Pro 2015 (15.3.329) and the Mac Pro has Dual AMD FirePro D300 Graphics cards with 2GB of GDDR5 VRAM each