SketchUp viewer doesn't open files on Android 11

myshyh · February 10, 2021, 10:46am

SketchUp wiever does’t open files on Android 11 using Samsung Galaxy S10.

SketchUp3D_de · February 11, 2021, 5:14pm

the mobile Viewer f. Android requires the Chrome browser sothat this cannot be deactivated even if using another system browser.

Barry · February 16, 2021, 8:40pm

We just updated Android to version 5.4.4 (1540) on Friday. While we made some fixes, we don’t think we fixed everything but we did give ourselves more information to figure out the root cause. If you could, update, and if it crashes, Private Message me here and I’ll take a look.

Barry

austinplind · March 2, 2021, 2:27pm

On android mobile device trimble connect doesnt show files saved there on computer. Using 5.4.4.

Barry · March 17, 2021, 3:19pm

Sorry I didn’t see this sooner: do you get the regions (Asia, Europe, NorthAmerica) folders and other folders? You could confirm on a browser on the same device.