Sketchup Pro 2020- Unable to Start Free Trial

I also can not launch a trial version of SketchUp Pro 2020. I have downloaded and installed it but it keeps saying We were unable to start your trial. Please try again later. Does it ever works, the trial ?

Right now there is an entitlement server issue that is being worked on. Hopefully that is the issue. I’ll try to report back when it is fixed, but otherwise try again later.

Trying to start the trial now and am unable to because of the same issue. When will this work?

Any issues like that are short lived. What is the error you are seeing?

Same here with 2021 version - what gives…?

There is something odd about your account. It shows your first name as [, and last name as ].

Are you able to sign into this page?:

If you can, try the edit profile option, and see if your details look correct.

Hi Colin,

Yes, I can sign in successfully (through this link as well as the standalone SketchUp app), and the My Products page says I have no products…

Lemme know what you think,
Thanks