Sketchup 2022 - License agreement - disappear and can't sign

[kiacatalano]

Dear all
I can’t use sketchup pro because I when I start the program and select the template, then the attached window shows up for a very short time. Since I can’t sign it/approve it

, I can’t do anything… no way to see it again back… can someone help me?
thanks in advance
Chiara

[Elmtec-Adam]

This is the Scan Essentials license agreement and it is buggy.

Try removing scan essentials first - getting SketchUp up and running and then reinstalling Scan Essentials if it is required.

Do you have a SketchUp Studio subscription? Your profile says Pro

[colin]

We had another report of the problem, and for that person they got past the issue by quickly clicking on where the terms and conditions were appearing.

[gcsbeatriz]

i had the same issue, the only thing that resolved was turn off my wifi adapter, open Sketchup, and then ir let me authorize.