Sketch Up For Schools

I have been using Sketch Up for years and actually won a Trimble Educators Award and was sent to Colorado for our Sustainable Dream House 7th grade projects in 2016 I think it was. I’m trying to use the Schools SFS version on our Chromebooks during this hybrid teaching model. Problem- One day a student can load the program and the next he/she cannot. The logo just dances on the screen. What can I do? We uninstall/reinstall, shut down, reload…etc Please help. :slight_smile: xo