Problem with Export to Proxy, Check Ruby console for Debug output

Hi, I have problem when I want to export proxy component. the ending I get notification
“Failed to export Proxy. Check the Ruby console for Debug output.”
Please explain to solves the problem. Thanks you
SketchUp Pro 2021
NVIDIA Geforce 920M

proxy failed

blank 2

Open sketchup menu Windows->Ruby Console then try the operation again and share what you see in the console .

The Ruby console is blank