Problem with deleting an extension V-Ray from ChaosGroup

Hello, I’ve got a problem getting this extension deleted. I trashed the folder that said ‘ChaosGroup’, restarted the program, but I still get the following. Does anyone have a suggestion? Thanks

Error Loading File vfs.rb
Error: #<LoadError: cannot load such file – /Applications/ChaosGroup/V-Ray/V-Ray 3.4 for SketchUp/extension/VfS2017>
/Applications/SketchUp 2017/SketchUp.app/Contents/Frameworks/Ruby.framework/Versions/2.2/lib/ruby/2.2.0/rubygems/core_ext/kernel_require.rb:54:in require' /Applications/SketchUp 2017/SketchUp.app/Contents/Frameworks/Ruby.framework/Versions/2.2/lib/ruby/2.2.0/rubygems/core_ext/kernel_require.rb:54:inrequire’
/Library/Application Support/SketchUp 2017/SketchUp/Plugins/vfs.rb:22:in <module:VRay>' /Library/Application Support/SketchUp 2017/SketchUp/Plugins/vfs.rb:5:in<top (required)>’

you also need to remove the extension given in the error message [ and maybe a folder that goes with it]

john

It’s already trashed. Humm, I’ll try restarting my Mac.
Thanks John.

Not the SketchUp specific extension RB file and extension folder that John means.

"/Library/Application Support/SketchUp 2017/SketchUp/Plugins/vfs.rb"

is causing the LoadError because it is trying to load files from the application folder you have manually deleted, and they are not there. Hence the Error: #<LoadError: cannot load such file – /Applications/ChaosGroup/V-Ray/V-Ray 3.4 for SketchUp/extension/VfS2017>

So delete file:
"/Library/Application Support/SketchUp 2017/SketchUp/Plugins/vfs.rb"
… and (if it exists) folder:
"/Library/Application Support/SketchUp 2017/SketchUp/Plugins/vfs"


V-Ray is one of those external programs that use it’s own installer EXE on PC and perhaps DMG on Mac. It is usually best to use the uninstall mechanism from the installation. (On PC this would be the Control Panel > Programs and Features).

For such external programs I’d always advise following that program’s instructions for installation and removal.

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