Poblem Launching 3D Warehouse

Hi All
I am logged into Sketchup Pro but I can not access the 3D Warehouse. When I click on it nothing happens. I am connected to the internet and signed into Sketchup.

Any advice would b emost appreciated
Regards
Ronan

Which version of SketchUp are you using? Please complete your profile.

Hi Dave
It’s Sketchup Pro 2021
I have been using it for a few months now with no issues

Ronan

Try signing out of SketchUp, clearing your internet caches, and signing back in.

And update your profile please. that info helps us help you.

Hi Dave
I Have Updated and completed my profile.
I have logged out an dback in again.
I also opened another file I ceated a while ag and it is still not working.

Regards
Ronan

Screenshot - 3_28_2021 , 3_43_33 PM
Please add the version number.

Did you clear your internet caches?

Hi Dave
I signed out of Sketchup, cleared the Cache and re signed in but unfortunately it’s still not opening

Where exactly are you signing out?
Through the [menu] Help > signout …
Or through the Welcome screen?
Or in the 3D Warehouse window?

At the bottom of the help menu

Hi Dave
I’m off to bed, I will try to resolve it in the morning
Tanks for your assistance

Regards
Ronan