Plugin not responding; LoadError 127

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1

Hi everyone,

I’m having an issue with a SketchUp plugin from Treble. The plugin does not respond in any way after clicking it’s icon on toolbar, and the Ruby Console shows “Error 127” when I try to load or use it. Below I attached code from Ruby console, when I’m starting the plugin:

#<LoadError: 127: Nie mo\xBFna odnale\x9F\xE6 okre\x9Clonej procedury. - C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/platform_specific/openssl.so >

<internal:C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb>:85:in `requir e’

<internal:C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb>:85:in `requi re’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/openssl.rb:13:in `<top (require d)>'

<internal:C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb>:85:in `req uire’

<internal:C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb>:85:in `re quire’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/net/https.rb:23:in `<top (requ ired)>'

<internal:C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb>:85:in ` require’

<internal:C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb>:85:in `require’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri.rb:300:in ` open_http’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri.rb:760:in `b uffer_open’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri.rb:214:in `block i n open_loop’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri.rb:2 12:in `catch’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri.rb:212: in `open_loop’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri.rb:15 3:in `open_uri’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-uri. rb:740:in `open’

C:/Program Files/SketchUp/SketchUp 2026/SketchUp/Tools/RubyStdLib/open-ur i.rb:29:in `open’

c:/users/jankrowicki/appdata/roaming/sketchup/sketchup 2026/sketchup/plugins/tt_treble/treble_url.rbe:74: in `fetch_version’

c:/users/jankrowicki/appdata/roaming/sketchup/sketchup 2026/sketchup/plugins/tt_treble/treble_url.rbe:9 4:in `live_version’

c:/users/jankrowicki/appdata/roaming/sketchup/sketchup 2026/sketchup/plugins/tt_treble/plugin.rbe:5 7:in `create_dialog’

c:/users/jankrowicki/appdata/roaming/sketchup/sketchup 2026/sketchup/plugins/tt_treble/plugin.rbe :168:in `show_dialog’

c:/users/jankrowicki/appdata/roaming/sketchup/sketchup 2026/sketchup/plugins/tt_treble/main.rbe:305:in `block in '

I already tried restarting SketchUp, reinstalling the plugin, and several other solutions that were previously suggested on this forum, but unfortunat ely none of them worked.

Has anyone experienced this before or knows what Error 127 means in this context and how to fix it? Any help would be appreciated.

Thanks!

2

It’s usefull to mention the name of the extension..

3

Did you contact the developer?

4

I mentioned it. It’s The Treble extension for SketchUP

5

Yes, I’m in constant contact with developer and they’re saying it’s sketchup’s fault, because plugin works on other devices. We have done little investigation together and it looks like it’s not their fault.

6

The name ‘tt_treble’ suggests it’s by @thomthom but it’s not an extension I recognise ?
Who is the author ?

7

It appears to be these people:

8

I tried the extension in various versions of SketchUp, and only twice did not get that error.

But, just now it worked several times in a row. I wonder if their server had problems?