PDFs Printing Black on Mac

LayOut
1

Hi

I see that there have been other posts about this in the past, but I have just had a call from a Client after I sent them a PDF, and when they tried to print it from their Mac, it printed out with Black Viewports.

I am working on a PC and do not have a problem printing PDFs.

From the previous posts I have found, I can not see whether there was ever a definitive answer to this.

Kind regards

Mike

2

Could I try one of those PDFs on my Mac?

3

No worries @colin

Hopefully this attaches ok.

MIke

0820-01-203 - Building Regs Application - Vertical Sections.pdf (2.8 MB)

4

I seem to remember that Macs have something called a Color Profile, and this result was to do with that.

5

Must confess, I’m not sure whether their Mac is up to date etc. So, it might not be. Not sure if that makes a difference, but would not surprise me.

Mike

6

It printed fine on my B&W laser printer. I looked at this article to see if color profiles might make it fail:

but those options don’t seem to be available for PDF. I made a compressed format PDF in Acrobat, see if this PDF works for them.

0820-01-203 - Building Regs Application - Vertical Sections compressed.pdf (600.7 KB)

7

Thank you @colin

So, the file I sent you printed ok? If that’s the case I can assume it is their Mac that is causing the problem?

Thank you for the PDF. Unfortunately, there are quite a few drawings for them. I have said that I will print them off and send them.

Mike

8

Also, I have Acrobat DC so I will try creating Compressed PDFs myself and sending to them.

Kind regards

Mike

9

Hi @colin

Just sent them the Compressed/Resized Versions, so I’ll keep you posted.

Kind regards

Mike