.pdf layout prints the viewport with black ink

Hello,

We run a dual brand office where some work off Microsoft Windows, and some work off of apple Mac’s.

My issue pertains to only Mac computers printing .pdf files in which the viewport prints as black.

  1. Sketchup 2018 Pro installed.
  2. Layout version 18.0 installed.
  3. export layout files to .pdf (the .pdf files show up just fine on the computer screen for both windows and mac.)
  4. when I print the .pdf from a windows computer, everything is normal.
  5. when I print the .pdf from a mac, the area of the viewport is printed as black!

Please help or ask more questions if more info is needed.
Thanks,

BMPD.

This happens to me as well.

Layout PDF: Unwanted Black Background Appearing in Printout = Catastrophic Failure (Mac Related?)

Can you share the LO file?

What happens if you render the viewport as Hybrid instead of Raster?

Got the file. Since it contains your contact information as well as your client’s, you might want to edit the post and remove it.

Back shortly.

Can you try printing the PDF I sent you in a private message and see what you get? It was exported from LO2019.