Login outage for SketchUp for Web

Update: This issue has been resolved.

Hi everyone,

We are currently troubleshooting and fixing a login in problem with SketchUp for Web and other SketchUp products. I’ll post here again as soon as we are up and running.

Stay tuned for an update,

Mark

Are there any normalization forecasts for Trimble Connect?

I’m glad you are working on it, but this is a major downside of a subscription, I can’t use Sketchup until you fix it. Glad I’m not on a deadline.

IS it fixed? If not what is your estimated time for getting fixed… i need to get going with my project asap!

Update: We are now starting to see successful logins come through.

It is now working for me.

Working for me too! Thank you!

Back up here too, Thanks Mark

@Box You’re right that this is a big downside for the web app of SketchUp. We have some plans on how to address this. For the desktop app, one’s login is valid for 28 days; making the app more resilient to login outages.

I’m in, as well! A bit slow going, but whew! That was a close one!

But it was my desktop pro that I couldn’t open in this case.