I bought LENOVO Yoga 7 Convertible, Core i7, 16GB, 1TB SSD… upon installing sketchup 2023 and trying to lunch this was the popup message…
and It will not go to open
Specification
| Processor |
Intel Core i7-1255U, 10C (2P + 8E) / 12T, P-core 1.7 / 4.7GHz, E-core 1.2 / 3.5GHz, 12MB |
| Graphics |
Integrated Intel Iris Xe Graphics |
| Chipset |
Intel SoC Platform |
| Memory |
16GB Soldered LPDDR5-4800 |
| Memory Slots |
Memory soldered to systemboard, no slots, dual-channel |
| Max Memory |
16GB soldered memory, not upgradable |
| Storage |
1TB SSD M.2 2242 PCIe 4.0x4 NVMe |
| Storage Support |
One drive, up to 1TB M.2 2242 SSD |
| Storage Slot |
One M.2 2280 PCIe 4.0 x4 slot |
| Card Reader |
microSD Card Reader |
| Optical |
None |
| Pen |
Pen Upgradable (Purchase Separately) |
| Display |
14" 2.2K (2240x1400) IPS 300nits Glossy, 100% sRGB, Dolby Vision, TÜV Low Blue Light, Glass, Touch |
| Touchscreen |
10-point Multi-touch |
| Keyboard |
Backlit, English (US) |
| Operating System |
Windows 11 Home, English |
| Case Color |
Stone Blue |
Please Help…thanks
The error message clearly states you’re graphics card is the problem.
However SketchUp does run on integrated graphics cards… maybe if you update your graphics card drivers it will work, don’t let windows tell you they are ok, check the manufacturors site for the latest driver and install from there!
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Check on Intel’s website the latest drivers and install them on your machine. If you don’t know well how to do this kind of things or you don’t want to check every now and then if there are new drivers, there are apps, free and paid that do that for you, you just get notified when a new driver is available and install it. I use a paid one but there’s a free one called driver pack solution. This will avoid future problems like the one you’re having.
Thank you Community member for your responded and help… will check on this and send back to you the result.
Thank you Member tweenulzeven & francisquitof for your advice and help… it works now… we download driver and its works… Salute
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