Impossible to get Trimble Phone support

SketchUp Pro
1

Trying to reach Trimble’s phone support for huge billing issue that has come to light. Our rep dosen’t work there anymore. Their 855 numbers as well as their other billing and sales numbers all take you through prompts and ultimately end in a voicemail request.

How does such a large company function without phone support ?

Any help from anyone for a direct way to reach someone in billing ?

2

@colin Can you direct this request to the proper area?

3

I found out who the new contact would be, and asked him to get in touch with you.

4

Thanks Colin. Much appreciated.

Hopefully the phone systems will also be resolved to work efficiently, so that I don’t have to resort to reaching out here on a technical forum.