I renewed my SketchUp Pro subscription on 19-NOV-2022 a couple of days before BlackFriday 25% Off. That means I paid $75 more at $299 (not including taxes) instead of the $224.25 deal.
Can I cancel that order so I can repurchase the Subscription with a 25% OFF Black Friday deal?
Or can someone working for SketchUp return the difference to my Bank account?
Or I can’t do anything about it?
Can you cancel your order?
How many days after purchase can someone cancel their order?
I hope there is still a chance for me to get the %25 off since I purchased the subscription in less than 14 days so I am entitled to cancel it.
I think the offer ends December 2 so the day before I’ll purchase the subscription again with the discount and hope SketchUp returns the money for the first purchase.
I feel very unlucky to have this happen to me.
Hope a Trimble employee can help me out.
Another problem is with SketchUp Pro not appearing in the 'My Products section.
For general interest, the transaction for $330.4 was 9 days ago, and there is a refund policy up to 14 days, where you can get a refund without giving a reason, then go on to do what it was you intended to do. Get Black Friday discount in this case.
But, they have not replied yet, because they might be on holiday.
I don’t know if I should purchase the SketchUp Pro license now or wait until the SketchUp Sale team cancel my order. I may risk not being able to get the offer if I don’t get a cancelation on time.