Free trial version never loads

I have been using the web version on my Mac mini. It crashes constantly, so I thought I might try out the free trial version to see if I get better stability. But, when I try to download, it goes to a web page and loads … nothing. I have tried the web version on 3 different browsers with the same result.

Did you check the downloads folder? It probably already downloaded the installer, it’s a dmg file.

It does look like something isn’t right:

Maybe @Missa_g can have a look?

Meanwhile you should be able to go here to download 2025:

https://help.sketchup.com/en/downloading-sketchup

For the web version - are you using Safari or have you tried Chrome or FireFox?

Try this link, I downloaded the sketchup installer for mac and uploaded to wetransfer. Another forum member was having the same issue on mac but he could download with thw link i shared with him

We’re checking into the trial page issue.

@docmkk56 The trial page should be up now. Give it a try, and let us know if you run into any issues: Download SketchUp | Free Trial of 3D Modeling Software | SketchUp

I see it as working now.