Error Messages received when attempting d/l from 3dwh

Downloading models through built-in 3D Warehouse is a core feature of SketchUp and does not require extensions. If some of your extensions are corrupted or cause problems, you could deactivate them until you solved that problem. Downloading models should work in the mean-time.

The problem with extensions seems to be related to the library tmpdir which is needed by Trimble Connect and SUbD and probably others. It is provided with a correct SketchUp installation.

  • Did you make any changes to your ~/AppData directory, are there permission issues, did you use clean-up or tuning tools?
  • Do you have any Unicode charaters in your username or AppData path? (Your log does only show “Owner” as name.)
  • Can you manually locate the tmpdir files possibly in ~/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Gems64/gems/ or is it really missing? If you run the SketchUp Installer again und choose “repair” it could be able to fix the issue.

See also Loading sketchup gem prawn - #9 by DanRathbun .