Error in Sketchup

[elio]

Can anyone help me i have the following error:

Error Loading File C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/CityGML/CityGML-loader.rb

Error: #<LoadError: 193: %1 is not a valid Win32 application. - C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/CityGML/Win32API.so>

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/CityGML/CityGML-loader.rb:13:in `<top (required)>’

C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in `require’

C:/Program Files/SketchUp/SketchUp 2018/Tools/extensions.rb:197:in `load’

C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/CityGmlExtension.rb:14:in `register_extension’

C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/CityGmlExtension.rb:14:in `<top (required)>’

Error Loading File libxml.rb

Error: #<LoadError: 193: %1 is not a valid Win32 application. - C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/libxml_ruby.so>

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/libxml.rb:10:in `<top (required)>’

Error Loading File xml.rb

Error: #<LoadError: 193: %1 is not a valid Win32 application. - C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/libxml_ruby.so>

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/libxml.rb:10:in `<top (required)>’

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Program Files/SketchUp/SketchUp 2018/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:54:in `require’

C:/Users/Toshiba/AppData/Roaming/SketchUp/SketchUp 2018/SketchUp/Plugins/xml.rb:11:in `<top (required)>’

[DaveR]

It indicates there’s a problem loading the extension CityGML. Do you have the most current version? Did you install it correctly? If you do have the current version and installed it correctly, you should contact the author and see if they’ve got some help for you.

[MikeWayzovski]

The message also implies that there is a 32 bits related problem:

CityGML for SketchUp 2015

There is a potential problem with this extension regarding “win32api.so”. It is providing only one (1) “win32api.so” binary. Which is it 32-bit or 64-bit ? It really aught to load the binary from the Standard Ruby library distributed with SketchUp. There are also several other binaries provided. If they run within SketchUp’s process they need to match SketchUp & Ruby bitness.