DDOS attack affecting SketchUp web sites

Hi Everyone,

As you may have heard, there’s a widespread attack on servers that started this morning and appears to be still going (and growing).

SketchUp.com, the SketchUp Help Center, my.sketchup.com, SketchUp Pro licensing (i.e. authorizing or unauthorizing SketchUp Pro), 3D Warehouse, and Extension Warehouse are all affected by this attack.

We will update this thread once our services appear to be back online.

Howdy Folks,

Hopefully everyone has weathered this nasty outage well. Service appears to have been restored. If you’re still seeing an issue loading any of SketchUp’s web sites, please let me know.


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Extension Warehouse is loading very slow this morning. I was even getting an error page for a while when accessing the warehouse from a Google search page.

Yes, painfully slow.