Can't sign in through safari

Just installed sketchup 2025 and the sign in page opens trimble in my safari browser but no content appears. Days without being able to sign in but I can sign in on my phone and in chrome browser but neither sign me into sketchup app. Can anyone suggest a solution?

hello,
have you tried changing the default browser to chrome ?
Change the default web browser or email app on Mac - Apple Support

1 Like

Thanks Paul thats done the trick, its an odd glitch though I hope they can sort it out. feeling stupid about not having thought of this solution!!

perhaps your safari browser needs an update or clean reinstall ? (not sure if that is possible, I’m not familiar with macOS since its 8.5 version)

The sign in page includes elements that come from different places. It may be that Safari is set to tighter security than Chrome. I do all of my SketchUp signing in with Safari. and don’t have problems.

I increasingly find that websites don’t work because of the “content blockers” you can enable on IOS and MacOS safari.

True that. Alas, the methods used by malicious content and harmless content are sometimes indistinguishable. Most content blockers let you whitelist specific sites, though that can get complicated when a page pulls portions from multiple sites.

this conversation has made me think I need to change the one I use as it’s been happening more than I would like