Can't restore changed Geolocation

I recently posted my 3D Model of Frank Lloyd Wright’s 1949 project house for Irwin Auerbach in the 3D Warehouse. I had the Geo-location set for the actual historical place where the house would have been built- The Usonia Homes subdivision of Pleasantville, NY.

Yesterday, I returned to the model in SketchUp for some shadow studies. I found the shadows were off by 90-degrees. North had been moved to the West side of the model. When I tried to set the Geo-location back to the correct NY location, I found I was locked out and the model would not budge from its incorrect Spokane, Washington location. I could not delete it. I could not get SketchUp to accept my location even for a temporary time.

This is extremely frustrating. I created the model. It is as historically accurate as I could make it. Now it has been kidnapped to an incorrect location 2000 miles from where it should be.

Worse, since I am an untouchable Web-based user, I can’t set my Geo-location back to what it should be. I wish I could upgrade to a Home-based version of SketchUp, but as a senior on Social Security, I doubt I could afford it. Nothing makes you feel like a second-class user than having control of your own creations taken away from you.

I hope this bug, if it is one, can be corrected. The model creator should always have final say in the presentation of their model.

Which version of SketchUp did you create and originally geolocate the model in?

You should be able to change the location of a model from Sketchup for Web with a Shop subscription, what do you see that suggests you are locked out from doing that?

Dan

My apologies, Dan.

I actually have SketchUp Go. For some reason, I thought that it was called Shop.

When I try to erase the wrong geolocation, it does not change.

When I try to enter in the correct geolocation, it does not change.

I would be very grateful if a SketchUp Team member could erase the incorrect geolocations and return the model to the historically accurate one- 44 Usonia Road, Pleasantville, NY 10570 . If there is a way to lock it in permanently, I hope it could be done. Mr. Wright designed the house for the woods of New York state, not a schoolyard in Spokane, Washington.

Thanks,

Robert Lever

You should be able to do this yourself. Open the model and go to the Add Location window.


Click on Delete Geolocation.


Click on Clear geolocation.

Then add the location as desired.

Unlock all the locked objects in your model and then rotate it 90.83° so it aligns with north as Wright drew it.

North is in the general direction of the solid green axis.

Wow, That looks great, Dave.

I wish it worked.

SketchUp tells me the Spokane geolocation is Deleted. It tells me my model is geolocated, but the Spokane location still shows in the box, and that schoolyard still shows in the picture.

I tried to 2 more times. I even moved the map over to Pleasantville and looked for the model. It isn’t there. There’s still a big fat pin stuck in Spokane.

Has anyone with a web based version of SketchUp been able to do this?

Thanks,

Robert

My screenshots are from the web based version. It is very clear. It worked as expected for me. I saved the file to my Trimble Connect storage after I made the screenshots in my previous reply. I just opened it again and it sill shows correctly geo-located.

As far as your model in the 3D Warehouse, delete it and re-upload it after you’ve corrected the location.

If that’s the only way I can do it, I’ll do it.

If that wasn’t annoying enough, a big yellow incorrect True North axis appears on my home model after I attempt to evict the Spokane location.

Show a screenshot of what you are seeing.

I posted this image previously. North is indicated in Wright’s plan drawing. You’ve modeled it rotate a little more than 90° off.

As I wrote before, north in SketchUp is in the direction of the solid green axis. You’ll need to rotate the model and then correct the axis orientation to suit.

And if you don’t want to see the orange True North line, turn it off in the Styles panel.

What I had failed to tell you is that I had the model oriented to True North when I uploaded it to 3D Warehouse. Please note the big N on the top of the model. Someone else changed it and has somehow locked me out. I have tried to change it at least 15 times on two different browsers Firefox and MS Edge.

No matter what I do, it always reverts to this:

That doesn’t show the house oriented as in Wright’s drawing though.

When I open your file as you uploaded it to the 3D Warehouse it opens like this.

It shows that you modeled it in the orientation shown in Wright’s drawing but not following his north arrow.

BTW, the Warehouse doesn’t modify the geo-location nor the axis orientation in models that are uploaded to it.

My arrow on the model is correct. The chimney prow points due South. When I geolocated the model I adjusted True North in the Add Location page. To my knowledge, It was correct when I uploaded it. When I start a model, I can never figure out which axis is North. Is it always green? That would be to the scale figure’s back, correct? It has to be done when I upload the original Floor Plan, right?

No matter how many times I shut off the gold line, it now returns every time I restart SketchUp. This is only a recent problem. I lock a component because I have a hard time losing them when I go about cleaning up odd wild lines and other issues. This there a blanket method to unlock everything at once?

If the model axes are in their default location, north is always in the direction of the solid green axis line.

Since it is a style setting you need to update the style after turning it off. If you don’t SketchUp will revert to using the style the way it was last updated.

After turning it off create a scene to go back to when you need it.

OK but note you cannot move or roate the component if it is locked.

Select everything and then right click on it and choose Unlock from the Context menu. That will unlock everything in the current context.

I uploaded the version I’ve been showing. The exact location is not set because I don’t know where on the property it was intended to be place. In addition to correctly geo-locating it and rotating it to align with true north I turned off the True North indicator. I also fixed incorrect tag usage (all edges and faces should be created and left untagged).

I’ll delete the model from my Warehouse content in an hour.

Thank you so much Dave.

I wish I had seen this during that hour. I was able to rotate my model to align with north. I was unsuccessful in getting SketchUp to accept the proper geolocation. I was also unsuccessful in uploading it to 3D Warehouse. I’ve been getting slow SketchUp messages all day.

I uploaded it to the 3D Warehouse for a little while again.

I don’t want to leave it in my content because the intent is not to take away from yours. Go ahead and remove yours from your content and upload this one if you want.

I don’t know why the 3D Warehouse is slow on your end. It just uploaded quickly on mine.

Thanks for your help, Dave.

I tried 3 times yesterday to upload my realigned north model to 3D Warehouse. After 30-45 minutes the upload would time out or give up. My first attempt deleted the model from the warehouse.

Today, I sat with it for two hours and it finally uploaded. It looks a little dark after running some shadow studies and then shutting off Shadows. Another bug de jour.

I appreciate your efforts to help me. My SketchUp has always run slow and weird. As much as I’d like to upload your version of the model, I fear it will time out and fail upload.

Having worked with your model in SketchUp Go and seeing good performance and also not having any huge delays when uploading it to the 3D Warehouse I’d have to conclude that it’s not SketchUp Go nor is it the 3D Warehouse that is the problem. I’m using the same version of SketchUp Go and the same 3D Warehouse you’re trying to use, after all.

What browser? What graphics card? What kind of internet connection do you have?

I have both Firefox and MS Edge. Computer is a Dell. I have a Comcast hard wire connection with 900Mb download speed. I run my Support Assist maintenance weekly. I have a McAfee anti-virus program.

Device name DESKTOP-K2JSBN2
Processor Intel(R) Core™ i7-10700 CPU @ 2.90GHz (2.90 GHz)
Installed RAM 32.0 GB (31.7 GB usable)
Graphics card NVIDIA GeForce RTX 2060 SUPER (8 GB)
Intel(R) UHD Graphics 630 (128 MB)
Storage 412 GB of 2.29 TB used
Device ID
Product ID
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Try using Chrome instead. Both Firefox and Edge have been shown to have issues with support for SketchUp.