Black screen on mobile viewer

Everytime I try to open any skp. file in mobile viewer on my Galaxy Tab 4, it shows a black screen with the tab still visible on the left side. This is the case with any file, even ths already installed Dance Studio.

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you surely have already shut down and restarted the tablet?

Yes I have

I have a similar problem. I can view the logo and the dance studio drawing, sometimes having to toggle back and forth between Home and the drawing, but I get the black screen when trying to view my own models. Any suggestions?

Is this in the mobile viewer?

Yes, mobile viewer. Android. I’ve got a Pixel I.