[image] The image says that the program cannot be started because the file api-ms-win-crt-heap-l1-1-0.dll is missing in my computer. Already tried to reinstall it and did not work. Can you help me?

After 1st installation SketchUp Pro does not run

DanRathbun September 7, 2019, 7:27pm 4

You have a bad install of the Micorsoft Universal C Runtime.

Topic		Replies	Views
Sketchup pro trial download missing .dll SketchUp	6	1619	October 7, 2021
Error saying, "the program can't start because api-ms-win-crt-convert-l1-1-0.dll is missing from your computer" SketchUp	3	2297	May 8, 2021
Issue installing SketchUp Pro - due to missing VCRUNTIME140_1.dll SketchUp	3	5398	July 14, 2021
2020.2 startup problem SketchUp	2	3848	December 7, 2020
Install error (Microsoft Visual C++ Universal C Runtime) SketchUp 2017 , crt , visual_c , c_runtime , universal_crt	1	3151	December 10, 2016