After 1st installation SketchUp Pro does not run

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The image says that the program cannot be started because the file api-ms-win-crt-heap-l1-1-0.dll is missing in my computer. Already tried to reinstall it and did not work. Can you help me?

When you installed SketchUp did you right click on the downloaded installer and select Run as administrator?

yes. Now, I’m trying to add all dll files that it asks.It’s a lot of them missing

You have a bad install of the Micorsoft Universal C Runtime.

See: Make 2017 installation oddity - #3 by DanRathbun

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