3DBI for Sketchup - Trial

Hi there!
Recently, I add a new extension called 3DBI for sketchup to my program.
However, when I try to start using this new extension, by activate the trial version, this message appears :sob: :

How can I resolve this problem?

Thanks,

Catarina Almeida

I guess @kengey could be the right person to help you…

1 Like

Hi Catarina,

Could you provide some more information please:

  1. How have you installed 3DBI for SketchUp? Through the extension warehouse, or through another way?
  2. I cannot directly see other extension toolbars, do you have other extensions installed?
  3. the “No token available” can happen when you do (or did) not have an internet connection at the moment of pressing the “activate” button.
  4. could you navigate to C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2020\SketchUp\Plugins\KGdev_BI3D and take a screenshot of the contents of that folder?

Thank you,

Kenny

Hi @kengey

I download the extension throught the 3D warehouse web, but I resolve the problem :sweat_smile:.
This problem occurs because of the Internet connection (image bellow):

Now I am using this extension for my reports.
Thanks for fast response.

Catarina