3D Warehouse icon missing

My student is using online SketchUp for Schools, but the 3D Warehouse icon is missing. Other students in the class have it. How do we add the icon?

What internet browser is the student using? What operating system? Can they access the 3D Warehouse via the Components panel?

There isn’t really a setting for determining which buttons show or don’t in the web versions of SketchUp.

Thanks DaveR, he can find 3D W items in components using the search.

So at least there’s access to the Warehouse. That’s good. You might suggest that he save his work, quit SketchUp and restart his computer. Then try opening SketchUp again.