3D warehouse "Add to Collection" Button


#1

Hello. i have collections made in my 3d warehouse profile with models from othr people and my models. From some time, i don’t have “add to collection” button sa i can’t add any models to a collection, and i don’t now how to fix it or what is the problem. Can someone help me?
*Sorry for the english"

Thank you and have a great and creativity week
Robert


#2

Do you have any collections already? I think you might need to create a collection before adding a model to a collection. You should be able to find this button on your 3DW profile page under collections.

57%20PM


#3

Yes, I have a lot of collection, but for any model i choose, the button doesn’t appear. if I ing out of my account, the botton appear…


#4

I’m glad you got it working again! Hopefully, it’ll stay that way. :+1:


#5

Robert, it’s 2 AM in Boulder (CO), wait a little till morning, and most likely @Barry will help you with a solution.

For me, that button works and I can add that model to a collection.


#6

Isn’t working again, the button appear just when I sign uot, when I sign in the button doesn’t show up…


#7

i’ll wait anyway, thank you :smiley:
it just happend for no reason some weeks ago…
Sau am facut eu ceva gresit…


#8

Try to log in from Firefox, or Edge, or from your phone (Android, iOS).


#9

Still the same, from edge, firefox and android…


#10

Hi Roberrfn,

We’ve confirmed this issue and are looking into it. Thanks for the heads up and for your patience.


#11

Should be fixed. Can you retry, please?


#12

Yes, it’s working. Thank you very much. have a great week :slight_smile: