I have an issue where some students in my class can’t access the 3D Warehouse. It is asking them to subscribe to SketchUp. We already have licenses for our campus so students don’t need a personal license. They have signed up and signed into their free Trimble account but when they attempt to open the 3D warehouse from inside SketchUp it asks them to subscribe to SketchUp and brings them to a purchase license page.
Does anyone know why this is happening and how to fix it? It works fine on my classroom computer but not the student computers.