The message refers to the creation of a directory named “sketchup_install” in the user’s temporary directory, (which is usually pointed to by the environment var: %Temp%.)
You can try these steps from the Microsoft forums:
Start an elevated command prompt.
- Start > Search > type:
cmd - When cmd appears in Results above, right-click it and choose “Run as administrator”.
- Provide the password / OK to the UAC prompt
- At the command prompt which opens type:
net user administrator /active:yes- [press Enter]
- Close the command prompt and log off.
You will now see an icon for Administrator on the Welcome Screen.
- Log in to the Administrator account.
- Right-click the installer executable, and “Run as administrator”.
When done with admin tasks, log out, and log back into your normal “User” account.