I recently installed SketchUp on a new computer and I’m unable to log into the Extension Warehouse, It gives me an Authentication Error as soon as I click the sign in button.
I’m unable to even enter any details. I have tried closing sketch up and restarting the computer but nothing has helped.
Please confirm you have completed all the steps listed in Troubleshooting Connectivity Issues within SketchUp | SketchUp Help.
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What is the behavior when you try to access 3DWarehouse or Add Location?
What is the behavior when open https://extensions.sketchup.com from Internet Explorer and other browsers?
- Open 3DWarehouse dialog box (File>3DWarehouse>Get Models)
- Shift+click on the Search button
- Send the result via private message
If you see an empty page or the search button in not available do the following
- Enter Ctrl+L in the dialogbox
- Copy 3D Warehouse in the resulting dialog box
- Send the result via private message
Recently there was an issue with the new Extension Warehouse TOS after a site update for some people. Try Brad’s suggestions here Authentication error - #6 by Rich_E.
1 Like
Thank you, this fixed my issue!