Web/free sketch doesn't have printing

my models on 2017 some times print and sometimes don’t, when they do
they seem to have a small view area, eg, if there are labels that are placed
too far from the model, they get cut off when it does print
taking the model to a print shop on a usb and opening from the on line
version, when I go to print, it comes back with an ‘upgrade now’ message,
am I missing something or is just that the free web based version just doesn’t
have print capability?