Unable to export png or stl using SketchUp for Schools

Using SketchUp for Schools downloaded from the Microsoft Store. I am unable to export png or stl files. Error message I get is, “There was an error downloading your file. Our team has been notified.”

@hcpssysadmin Is there still persisting for you? Have you tried logging into our web app at edu.sketchup.com? If you could give that a try I would appreciate it, as it might help us narrow down the scope of the issue.

Issue only persists with using the SketchUp app downloaded from the Microsoft Store. Worked when I went to edu.sketchup.com.

Thank you for that update. I’ll let our team know that there be an unregistered bug.