Would it help to have a dedicated SubCategory (of Meta) for “Help Center Issues” ?
I propose it be a sub-category of Meta as most products have their own Help Center “User Guides”, so having a “Help Center Issues” sub-category of every major top level product category is just overkill.
The purpose is to have one category that Jody, Tommy and company can “watch” for issues with the Help Center articles and User Guides (and also perhaps blogs.)
Reports are likely to be (and have been in the past):
- Bad links
- Misinformation (poor grammer)
- Outdated information (showing for newer product versions)
- Disorganized user guide navlinks