This is an issue that was recently brought to our attention and while we’re working on a resolution we have found a way to correct this issue. We do recommend that you contact an IT professional to modify these permissions.
How to check
On Windows open a command prompt. In the command prompt run
icacls C:\ProgramData
If the output contains Everyone we need to clean up the permissions.
Example;
How to clean up
The clean up is a 2 part procedure. Part one is to fix the ProgramData folder permissions by removing Everyone. Part two is adding Everyone to the SketchUp folder in program data to make sure SketchUp can still function.
To fix run the following commands in a command prompt ran as Admin;
icacls C:\ProgramData /remove Everyone
icacls C:\ProgramData\SketchUp /grant Everyone:(f) /T
Verify the fix
First we will check on the ProgramData folder. Open a command prompt. In the command prompt run
icacls C:\ProgramData
The output should not contain “Everyone”.
Next we will check on the SketchUp folder. In the command prompt run
icacls C:\ProgramData\SketchUp
The output should contain Everyone.
