Hi there: I am a user for a long time and I try to save an image from the model and I got this as a result. It only happened in this version in MAC and also PC. Any help?? Thanks, Gonzalo. [image]

Problem exporting Jpeg file

DaveR July 19, 2017, 11:10pm 2

Got Vray?

Reset the camera in Advanced Camera Tools.

Search ‘gray bars’ and you’ll find a number of threads on the topic. One:

And another:

Topic		Replies	Views
Export 2D graphic of JPG or PNG dark translucent bars at top and bottom of image SketchUp export , 2d-export , image-export , graybars	4	3271	November 22, 2017
Problem with exports SketchUp image , export , image-export , 2d-image , grey_bars	3	1064	August 19, 2017
Black bars while exporting JPG/PNG 2D graphic Pro advice , bug	4	965	August 14, 2021
Export 2d graphic Pro	3	1545	August 29, 2017
Advanced camera SketchUp sketchup , camera , image-export	10	2619	February 27, 2017