Please add our domain to whitelist (SketchUp for Schools)

Hi @joy and @Steve_Ketchup,

Just started receiving the below message, please add our domain ‘’ to the white-list.


SketchUp for Schools is only available for students and teachers in primary and secondary education programs.

Please ensure that:

  1. You are using a G Suite for Education account, and
  2. Your account administrator has enabled SketchUp for Schools on your domain.


Can you add to the whitelist as well? All is installed via Google Admin!

Hello there,

We are experiencing the same authentication issue, could you please whitelist domain:

Many thanks

Please can you also add to the whitelist.

Many thanks in advance.

Please add to the whitelist please.

Thank you

Can you add and to your whitelist please?

Thank you.

Same problem here too. Please whitelist our domains and

Hello there,

Can you please whitelist Thank you!

Please add our domain to the whitelist

We are getting the same error for both staff and students, could you kindly whitelist: and

Many thanks

Continuing the discussion from Please add our domain to whitelist (SketchUp for Schools):

Can you please add our school domain to the whitelist

My users are stuck in an authentication loop as of this morning. I need to be resolved, whether it’s adding us to the whitelist or whatever we need to do. Thank you for your quick response.


Can you white list the

Thank you!

Continuing the discussion from Please add our domain to whitelist (SketchUp for Schools):


Can you whitelist our educational domain as well?

School: Volksschule Kriens ( (for teachers) (for pupils)

Thank you in advance!
Armin R.
Volksschule Kriens

I have added both of your domains to the whitelist, please let me know if you have any trouble logging in.

Could the following be added to the whitelist?


You are all set, please let me know if you need any additional help accessing SketchUp for Schools. Please keep in mind that your G Suite or MSFT admin will still need to accept the privacy policy for your domain before your users can log in.

Hi, I’m wondering if someone can help me. I am using SketchUp for Schools with my students under the COVID Sketchup at Home situation. I am teaching all summer and would like to continue to use it past the June 30 cut-off date. I teach in a school with a Google for Education domain, will my students be able to continue to work in Sketchup after June 30? Is there something I need to do to turn on their accounts? Thanks!

@tcahill SketchUp for Schools will continue to be accessible to all K-12 schools as always, and so if your students have been logging in with their school domain accounts they will be able to continue to do so.

If they have been using personal accounts, you will want to instruct them to switch over to their school accounts, and verify with your district administrator that the SketchUp for Schools app has been allowed for your school. You can test this yourself by signing in with your own school account before having your students switch.

Thanks Tori.
We haven’t been using SketchUp for Schools until the COVID crisis, so we have never logged in with school domain accounts. When I sign in using my own school email address, it tells me that I have the free web access but it does not seem to be an edu account. What do we need to do as a school to get the SketchUp app turned on?

Thanks again!