Hello, I am doing an internship for a company that uses SketchUp alongside many other professional programs like Enscape, Revit, and Photoshop. My company is having some loading and lagging issues and I am tasked with upgrading the computers. I have viewed the system requirements for windows 10 and all the computers at the office are significantly above the recommended specs.
SketchUp recommends 8 GB of RAM, and a GPU with 1 GB of memory. The worst computer at the office has 16 GB of RAM and a GPU with 8 GB of memory.
What I think might be causing the load and lag issues is that people run multiple professional programs at the same time. What component would I need to upgrade to solve this issue? Is it just installing more RAM so that the computer can process faster? Any help is appreciated.
Here is what @jescobar449 wrote, in a more readable form:
Hello, I am doing an internship for a company that uses SketchUp alongside many other professional programs like Enscape, Revit, and Photoshop. My company is having some loading and lagging issues and I am tasked with upgrading the computers. I have viewed the system requirements for windows 10 and all the computers at the office are significantly above the recommended specs.
SketchUp recommends 8 GB of RAM, and a GPU with 1 GB of memory. The worst computer at the office has 16 GB of RAM and a GPU with 8 GB of memory.
What I think might be causing the load and lag issues is that people run multiple professional programs at the same time. What component would I need to upgrade to solve this issue? Is it just installing more RAM so that the computer can process faster? Any help is appreciated.
People often have the wrong belief that SketchUp performance can be made better by buying faster and more expensive computer hardware. If the computers are, say, less than 7 years old and anywhere near the recommended hardware specs, switching to an expensive ultracool whizbang system will have only an almost unnoticeable increase in performance. The reasons (CPU-heavy single-threaded application etc.) have been often enough listed in these forums. Most often the reason for lags is model bloat caused by bad modelling habits and indiscriminate use of 3D embellishment components from the 3D Warehouse.
The issues are with loading and lagging. For example, moving around in a model, you have to wait for a while for things to load. What I think is causing this is that people have multiple professional programs opened at the same time, but I cant control everyone and force them to only have 1 program open at a time. If I upgrade RAM, wont that allow the computers to process models faster?
Just to clear something up, I am not the one directly working on sketch up. I am more of an IT intern. I apologize if this makes it more difficult. Are you saying that the models are just cluttered? Its not the computer that is lagging, its sketch up that loads the models?
It’s not uncommon for users to bloat their models with overly detailed and poorly constructed objects whether from the 3D Warehouse, other sources, or of their own doing.
Open one of the problem models. Open the Model Info window, Statistics pane (Windom menu). Check the “Show nested components” box. If the Edges and Faces count runs in the millions, the model is going to be slow whatever the hardware specs. If it is small as in my small model, then there might be reason for some troubleshooting.
check that SketchUp is actually using the discrete graphics (Window menu>Preferences>OpenGL>Graphics Card Details)
if this points to an integrated graphics chip, you must go to the graphics driver 3D application settings and force it to be used with SketchUp. System varies by graphics card vendor
I kinda think I know that he you are describing. We have a similar issue on or SolidWorks Machines. Super-juiced up PCs, Windows10, tremendous graphic cards, 64 GB RAM and Sketchup is lagging like crazy. BUT - only if Sketchup and SolidWorks are open at the same time. And we cannot figure out why. Which is a real bummer because I do most of my designs in Sketchup and than I give it to the SolidWorks people to make the sheet-metal-constructions and they need to look into my model at the same time as they are working on their SolidWorks files.
As said - we haven’t figured out a solution yet either. The machines are capable enough but it feels like the two programs are “fighting” against each other.
So maybe test your machines by having different combinations of programs open at the same time and this way you can see which combination causes a problem. Not that it helps but at least you know then…
