3D Warehouse just keeps loading

3D Warehouse
,
22

I have the same problem with my SKP 2021. Tried all the given fixes but nothing worked for me. Is this only a problem for 2021 version?

23

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SketchUp 2021 is supported and was tested.
Itā€™s working for me. Iā€™ll keep an eye out for how this unfolds.

24

Hi! I may have missed it, but do you have another browser installed? Wondering if it works in Chrome or Safari for you.

25

mine too! The 3D warehouse window in app just loads the whole time. However, there are no problems in the web :slight_smile: Can someone help me?? I use SketchUp Pro 2021.

26

i have the same problem, i didnā€™t understand whatā€™s wrong with it, and btw, iā€™m using SKP21

27

I have the same problem too.

28

delete the webcache folder on your computer
Make sure sketchup isnā€™t running

C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2023

29

Sketchup folder doesnā€™t show up.
C:\Users\Default\AppData\Roaming\Microsoft

What I do?

30

Do you use the account DEFAULT to access windows?

You can also paste

%appdata%\SketchUp\SketchUp 2023

into the address bar of the folder window to take you to your own folder if you donā€™t know which one you are.

31

i reinstall sketchup also not working , i have the same problem

32

I have deleted the Webcache folder but it doesnā€™t works.

33

same here

34

Same here ā€¦ after clearing cache data wont help
2021pro version

35

Are you subscription users?

36

in sketchup for web 3d warehouse works ā€¦ but in apk not ā€¦ what can be wrong ?

37

it is matter ? if I can download anything from sketchup web ā€¦ load there model then download as a skp file and later on load it ? it does not affect licensing i think or ?

38

3DW is still down for us 2021 users. Same with others here, deleting web cache and clearing browser cookies did not resolved the issue. Hoping for a fix soon.

39

For some 2021 users, it works ok for me and some others who have posted here.

40

Iā€™ve tried every suggestion posted up here, I thought its was a problem with the new update for 3DW, but if it didnā€™t get fixed by now maybe itā€™s something else, donā€™t know, probably just going to a newer version of SU will fix it.

41

If you behind some strict corporate firewall that could be a reason. Go to home office :wink: , that worked for meā€¦