when I try to put in a door or toilet it tells me I don’t have internet -which of course is working fine. then it told me to download an updated IE.still no go! then to clean my cache.Give me a break! or send me a cleaning person to get it working !!

@Barry Just to be clear here: Are you saying that SU 2017 uses IE11 (Safari on the Mac) for the 3dWarehouse window and Chromium for everything else?

SketchUp 2017 uses Chromium for 3DWarehouse and Extension Warehouse. All other web services may vary (e.g. Generate Report, a few other services) still use embedded IE on Win or Safari on Mac.

what should ן do ן have sketchup pro2016 & good old SU 8 which I love but can’t insert components? Should I download SU 2017? I really hate trimble & all the changes they made-

SketchUp 8 relied on Google, so that’s long gone. If you have 2016, do all the typical things listed in other forum posts (an exercise left for the reader): clear caches, remove cookiejar.xml, see other tips for clearing that. I’m not sure you should hate Trimble: we did the best we could with G…

How do i cleat cache?im not sure i did it right

Would it help to download free su make 2017? if so will i be able to import my 2016?Sketch? im not a professional just enjoy using it for my home

I stopped using IE when they said it’d be unoperable a few yrs ago.i went over to chrome. I wish u guys would stick with things that work & not change them every mon&thurs!

We’ve used the embedded browsers (Internet Explorer and Safari) forever, and finally added Chromium. Added, so that we could allow your favorite extension developer, and ourselves, time to convert things. One of the major reasons is that people don’t realize that changes in their OS’s shipped brow…

Thx barry do u think i should uninstall all su previous editions & then install 17? its scary what will happen to all my old sketches.iam an old timer su user & was a big fan😥i have anither computer i could try it on but its not very convenient.itried to install ie 1o but it said it couldnt do it .i…

Do not uninstall your older versions of SU. They are separate installations and will not hinder your attempt to run SU17. All may go well if you run the SU17 installer (remember to r-click on it and choose Run as administrator.) But as you are using older versions of SU, some of your system may n…

Why can't i access components or warehouse it used to be so easy

Technical Problems SketchUp

Barry December 13, 2016, 6:16pm 22

Nope, not from that Menu. Window->3D Warehouse or Window->Components or

3D Warehouse Not Responding (in SU2017) Anyone else?

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Why can't i access components or warehouse it used to be so easy

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