The request can not be fulfilled successfully. Please contact the store administrator

I have tried repeatedly purchase Eneroth’s reference magager to no avail. 1st I couldn’t get the purchase option to show, and now I can not get past the first screen in the purchase process with out getting this message, “The request can not be fulfilled successfully. Please contact the store administrator.”
What’s the problem???

The message could at least provide a link to the store manager so that they would know that there is a problem directly.

Please Help!!!

Are you still using SketchUp 2019? How are you accessing the Extension Warehouse? The Extension Warehouse doesn’t support SketchUp 2019 but you should be able to access it via your internet browser.

Did you find a solution for this as I’m having the same problem. I’m on SketchUp 2024

Hey I manage to sort it out by using Extension Warehouse brower through microsoft edge rather than google browser. Hope this helps