I’m having trouble installing SketchUp Pro 2019. When I download/run the installation file I get a progress bar for “extracting installer”, after which the program disappears. Attached is a screenshot of Task Manager after three attempts - the three suspended “Windows installer” look suspicious, though I’m not sure what to do from here. Any ideas?
restart Windows and launch the SU setup routine by “right-click > Run as Admin”.
Thanks. The problem persists with a clean boot and run-as-admin.
You may want try to open the SU setup file with a ZIP archiver application, rip off the main SU setup file “SketchUp2019-x64.msi” to a local directory as e.g. the Windows desktop and launch the MSI w/ admin rights from there.
If you don’t have a ZIP archiver or don’t wanna download anything you can also rename the setup file from e.g. “SketchUpPro-##.exe” to “SketchUpPro-##.exe.zip” and open with the Windows File Explorer (read only). Don’t run the MSI from there but copy to a local directory before (see above).
That worked! Thank you very much for your assistance.