SketchUp Blank Screen

sonjitally · June 8, 2021, 4:56pm

While working on my file it went blank, was not able to see anything but able to click on tools… nothing happens. All my other files are ok but this one.
-using pro 2021
-I did not have a scene created
-zoom extend, did not work
-purge tag/components all still in model
-tried using other styles, no change background still white
-copy into a new file no change, all tags seemed to move over correctly though
-remove 'fast feedback- no change
-computer system: Window10 /NVIDIA GEFORCE MX150/ INTEL(R) UHD graphic 620
-unable to upload file

Any suggestions, please!!!
Need your help !!!

kaidenh · June 8, 2021, 4:59pm

Hi,
Can you upload the model?

kaidenh · June 8, 2021, 5:00pm

I edited the topic title slightly FYI.

sonjitally · June 8, 2021, 5:06pm

Trying to, giving me an error after 6%
Trying to load screenshots instead

kaidenh · June 8, 2021, 5:06pm

Probably too large. Can you share it at wetransfer.com or drive.google.com ?

sonjitally · June 8, 2021, 5:12pm

working on it

kaidenh · June 8, 2021, 5:13pm

No problem, tyt

TDahl · June 8, 2021, 5:13pm

Try switching the camera to perspective (if it is currently in parallel projection), then Zoom Extents.

sonjitally · June 8, 2021, 5:16pm

sonjitally · June 8, 2021, 5:17pm

Tried… did not work

kaidenh · June 8, 2021, 5:17pm

Having a look now.

kaidenh · June 8, 2021, 5:20pm

Used the Rescue tool, it’s taking its time.

TDahl · June 8, 2021, 5:20pm

Another diagnostic step: use the Select All function and see if the Entity Info shows that some entities are selected. If nothing is listed as selected, the model space is empty. However, The fact that the screen capture shows no visible axes makes me think that the camera has gotten wonky (technical term).

kaidenh · June 8, 2021, 5:21pm

Fixed. Will upload.

kaidenh · June 8, 2021, 5:24pm

I purged unused components. Opened the Outliner and zoomed to the first component I could find.

https://we.tl/t-qVGRzfmSZ8

sonjitally · June 8, 2021, 5:27pm

Wow!! THANK YOU SOO MUCH !!! All good now.

kaidenh · June 8, 2021, 5:29pm

If it happens again you know what to do. If that doesnt work install this extension and run that. Hopefully all will stay well
sw_RescueMyModel.rbz (2.9 KB)

sonjitally · June 8, 2021, 5:30pm

I was just about to ask about the rescue tool , could not find much about it … THANKS A MILLION!!

kaidenh · June 8, 2021, 5:31pm

Not a problem.

sonjitally · June 8, 2021, 5:31pm

Thank you for helping as well , all good now . See solution.