Not able to open files from the web

Technical Problems SketchUp for Web
1

My projects does not open. They are all “Loading” but does not open.

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2

Same problem on the navigator for nearly 1 hour

3

Same problem here in the web app

4

Any solution or answer ?

5

I have the same problem and noticed it is related to Trimble Connect: https://status.connect.trimble.com/

3 Likes
6

I can’t access any projects on the iPad app or via the website. Seems Trimble EU is down, how long until it’s back up? Really delaying my work right now.

7

no info on this, nothing more than on Ed’s link, a fix is being implemented.

it is the downside of using web-based (or cloud based) tools and storage solutions I’m afraid. You’re at the mercy of a server crash.

9

It’s a partial outage, so not everyone will be impacted and not all the time.

they have several servers (I assume) with redundancies.