We try to deploy SketchUp for School 2018 version to a computer lab. We use JAMF software to package the application as well as the preference files and the activation_info.txt file. We follow the direction to add the activation_info.txt file to /Library/Application Support folder; however, SketchUp app still runs with the 30 days trial mode.
Our iMacs run on macOS 10.13 High Sierra. Do we deploy the activation_info.txt file to the correct location (root Library folder)?
You are probably deploying SketchUp Pro with an education license (not to be confused with the web-only version “SketchUp for Schools”).
I have no experience with its deployment, but putting the activation_info.txt into the /library/Application Support folder sounds suspicious to me – it could clash with equally-named files from other applications. It should be in the root library. Did you try putting it into /Library/Application Support/SketchUp 2018 ?
Yes this is the correct folder. How did you create the file?
You must use a plain text writer.
Thank you for the responses. I used Atom and Plain Text Editor app for Mac to create the file but it does not make a difference.
We put the activation_info.txt file in the /Library/Application Support folder, not the user’s ~/Library/Application Support/SketchUp 2018. It is odd to drop the file in the /Library/Application Support folder because SketchUp doesn’t have its own folder.
Did you now create the (root, not user) folder /Library/Application Support/SketchUp 2018 and put it there, as the instructions say?
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