Hey everyone! I wasn’t expecting to find this… Most people just say “professionals don’t use a trackpad” and “buy a mouse”… I’ve been a Mac user for about 10 years now. I hated even the idea of a trackpad first, but I gave it a go. Those saying those dreadful things have NEVER tried a trackpad on a Mac. It’s nothing like a PC trackpad (which I’m yet to see a good one) and just as what others have mentioned before, it is much better for your hands.
My personal opinion (being a professional software developer myself) that a broadly used software’s team should NOT just ignore a feature request just because “they themselves wouldn’t use it”. We are not talking about something being orange or pink here - this is a very basic usability issue which you need to address and do it as soon as possible. I have been using the web version for years on end as a hobbyist woodworker, and it is SO USEFUL to be able to move something while you can still move/pan/zoom around WITHOUT having to switch tools.
I am absolutely shocked that this request of being able to move around simply and effectively in the tool has become a “you need to buy a mouse”. A trackpad is perfect in EVERY APPLICATION I used, and you have made it great in the free web version. Why would it hurt you to provide the same convenience for your PAYING users? Why does it have to be a “you must not be a professional” kind of conversation? It’s just beyond me.
I have upgraded to the pro version as I needed to generate a cutlist. It is totally inefficient to keep switching tools to move around. For example, I needed to select 4 items around an object - basic. This is how it works with a trackpad in web:
- space, click, hold down shift, 2-finger swipe, click, swipe, click, swipe, click
and done. In the PAID PROFESSIONAL version it is
- space, click, O, click and drag, space, shift+click, O, click and drag, space, shift+click, O, click and drag, space, shift+click
to get the same done. What you need to understand is that “click and drag” is not at all easy on a trackpad and if it works seamlessly in the free web version it is expected to do at least that much in the paid professional version. In my current opinion, professionalism is almost equal to efficiency and what should take 3 seconds (and it does in the free version) takes 15 seconds in the paid one is not at all efficient, not even mentioning that all those tool changes and clicks required will make it much more error prone risking that you might need to start the selection process all over.
Again, I would like to emphasise that we are not asking you to cater for individual magic wands here, but rather to make moving around more efficient with trackpads - which 40% of computers solely use in 2023. And as support is seamless in all other tools, it makes me question whether I want to stay inefficient and annoyed for the foreseeable future (seeing how old this thread is) or rather I should invest some time to learn another tool instead - and frankly, this should not even be a question when switching to the paid professional version of a tool you love and have been using for years.