It says "message": "Internal server error"} on free and I can't get on

[stewart110967]

can’t get on the web to start my thing

[DaveR]

Patience. It’s being worked and should be up soon.

Help! "500 Internal Server Error. Please contact support.”

Hi @sharonaranda2711, unfortunately there is currently an issue affecting all SketchUp servers, the team is working on it and please check status.sketchup.com for updates. Dan

While you wait, please complete your forum profile correctly. “free” does not identify the operating system nor the graphics card on your device.

[DaveR]

And just like that:

Help! "500 Internal Server Error. Please contact support.”

A fix has now been deployed, it may take a little whiel to be available to everybody.

[stewart110967]

it working now