How long before SU deletes this post?

Cool down! My reply was directly to erik’s post … which outright stated an explanation is still expected.

In a matter of fact manner, I pointed to legal and policy facts that dispute the idea that an explanation should be expected.

That’s it. That is all. And that @TheOnlyAaron already said what happened.

When you signed up here you agreed to abide by the rules.
Not make up your own rules. (Like admins must apologize.)

I also said, that it (having words misconstrued and being flagged) had happened to me in the past as well.

If you really want to move on, open your new topic on the subject as suggested.

He didn’t explain why there is no notification or trace of the removal. That’s just common courtesy if nothing else.

What does this mean and what is your intent? Are you accusing me of wanting to make up my own rules? What does “Like admins must apologize” mean?

This is the topic! Reckless and unchecked post removal. No notifications. Lack of respect for customers…

As for that “dead horse”, you didn’t have to come out guns blazing for SU to Erik’s comment about following the thread. You’ve gotta own that one.

Yes … ie …

And I rather than “blazing guns” simply showed with quotes … that there is no such rule that admins must follow.
I also doubt Trimble legal would want any precedent in this regard.

But … if you look back at this conversation, I was the one who explained the WHY there was no notification.

And, it just a feature of the Discourse system that when a post is removed, it is deleted from the database.
So, this is why there will be no longer a “trace”, ie an entry in your Activity history.

Come on, … you know I meant a topic about 501(c)(3) charities. We all know what THIS topic is all about.

Being bombastic about this does not help.

In the scheme of your life, your health, your family, your business, your town, your state, the country, the world and what all is happening with them, … this issue … is TRIVIAL.

Because some members here disagree should not be making “your blood boil”.

It’s a forum. Expect disagreement.

And when others disagree, perhaps it’s not so good to label their opinion as “dismissive” and get all “bent out of shape”.

I did agree with some of what was said above. But I have also disagreed that more explanation is warranted.

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Yet you continue to argue your point as well. You seem to completely miss the point of this thread, and keep doubling down on

I do not care about their internal admin rules or legal position. This is as bad as any company policy that treats customers poorly, but the employee keeps parroting “I’m sorry sir, company policy”–as if that makes it right.

No, that was not at all clear. You said–in this thread

No one is debating discounts for 501c3 organizations in this thread. It’s about how SU/Trimble handles post removals. Why would I think you were referencing the previous thread?

I don’t appreciate the condescension and preaching about “the scheme of [my] life” or what should make my blood boil or cause me to get “bent out of shape”. I think I’m quite properly “bent” on this matter thank you. You know nothing about me, my health, my hardships, or anything else. I highly value my time, and how I spend it is my choice. So when a moderator removes multiple posts I wrote about a topic I care about, it matters to me. Furthermore, since I received no notice, I thought I failed to save my post and wrote it all again. What a disrespectful and unnecessary waste of my time!

All I expected was notification and explanation about the removal. Since action was taken by the company to remove a post, it falls under customer relations (or lack there of). And, yes, I get upset when I spend thousands of dollars supporting a company and am treated with such indifference.

While I am self-aware enough to know I’m upset and my blood is boiling, you seem to lack the insight that you are the one who took it upon yourself–rather than letting the company respond–to reply to Erik’s post with a long comment about company policy. You threw gas on the fire, then said WE are beating a dead horse, and then patronized me with what should or shouldn’t upset me in life. You’re that guy stirring the pot, then telling everyone else to calm down. While I go take a Xanax, you might consider your own passive-aggressive role in this matter. And how about letting SU employees speak for themselves?

This is a user forum, the only responses you are going to get are from other users. Yes, some Trimble employees monitor the forum if they want to and may occasional chime in with their personal opinions or helpful advice, employees are not allowed to discuss company policy here. @DanRathbun is one of the most knowledgeable forum users I know about how the discourse software model works (as well as a ruby wizard) and he has dropped by to share some of that knowledge about how the forum functions, just the facts about how it works and what to expect or not expect.

Any user who has been on this or any forum long enough will eventually fall afoul of the system, neither the computer program that runs it nor the human moderators are perfect. All the long time users here have had a post disappear or be edited at some point including me, it may have been a moderator, or simply a flag from another user, or a mistake, there is no grand conspiracy, we simply don’t get to know, and it is of little benefit to get steamed about it, just move on. If you feel the removed point or idea was important then simply start another topic with that idea in the heading and begin discussing.

This forum in general is one of the most polite, safe and respectful spaces I have ever come across on the internet.

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That’s a reasonable response (although I certainly never intended to imply there was a “grand conspiracy”). To be fair, I HAD moved on, and will again. If Dan had simply posted the guidelines, that would have been one thing. But his finger-wagging commentary – “is plainly shown…”, “I do not find any obligation…”, and “beating a dead horse” – were argumentative and unnecessary. I also took exception to his characterization of my underlying point and that I wanted to make up my own rules. I found those comments inflammatory, so I crawled out from under my rock and defended myself. He argued back, took it to a new level by personalizing it about “the scheme of my life”, then ironically cast himself as the calm and collected one while I was the one “bent out of shape”. I’m sorry, but words matter and I call out that subtextual shading whenever I see it, regardless of who it is or how learned they are.

I’m done–unless someone decides to twist my words, my intentions, or my point again.

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